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What you'll accomplish

By the end of this guide, you'll have an automated text message going to patients within an hour of their appointment — asking how their visit went and, if they're happy, prompting them to leave a Google review. This runs completely on its own once configured. No phone calls, no manual follow-up, no staff time.

What you'll need

  • Active Weave subscription for your practice (this is a Weave-only guide)
  • Admin or manager-level access to Weave settings
  • Your practice's Google Business Profile URL (for the review link)
  • Time needed: 30 minutes to configure
  • Cost: Included in existing Weave subscription

How-To Guide: Set Up Weave Post-Visit Follow-Up Automation

Step 1: Get your Google review link

Before you configure Weave, you need a direct link to your Google review page.

  1. Go to Google Business Profile (search "Google Business Profile" and log in with your practice's Google account)
  2. In your profile dashboard, look for "Get more reviews" or "Share review form"
  3. Copy the short link — it looks like: g.page/[yourpracticename]/review
  4. Save this link — you'll paste it into the Weave message shortly

What you should see: A short URL you can paste in a text message that takes patients directly to the Google review form.

Tools:Weave