1
of 5— Open Custom Instructions
What you'll accomplish
By the end of this guide, you'll have ChatGPT configured with your practice's specific context — carriers, tone, common procedures — so every letter, script, or message it writes for you is already tailored to your office without re-explaining it every time.
What you'll need
- ChatGPT account — free at chatgpt.com (the {{tool:ChatGPT.plan}} plan at {{tool:ChatGPT.price}} unlocks more features, but Custom Instructions work on the free plan too)
- Time needed: 20–30 minutes to set up
- Cost: Free (Custom Instructions work without a paid plan)
How-To Guide: Configure ChatGPT for Dental Front Desk Work
Step 1: Open Custom Instructions
- Go to chatgpt.com and log in (or create a free account)
- Click your profile icon in the top right corner
- Select Customize ChatGPT from the dropdown menu
- A settings panel opens with two text boxes — you'll fill both
What you should see: Two large text areas: "What would you like ChatGPT to know about you?" and "How would you like ChatGPT to respond?"
Troubleshooting: If you don't see Customize ChatGPT in the menu, try refreshing the page — it's available on all accounts.
Tools:ChatGPT